Frequently Asked Questions
We ship everywhere in the world. If exceptions arise, in particular during COVID-19, we'll reach out and co-ordinate a solution with you, either by refunding your order or making alternate arrangements.
An order will typically be delivered within 5-10 business days, especially in North America and Europe. However, there is the potential for orders to take a bit longer if shipping congestion or other issues arise. We recommend allowing for an additional 5 business days if your delivery date is time-sensitive, just in case.
Alternately, reach out to Artaygo service for additional expedited shipping options.
Each piece of art here at Artaygo is entirely original and one-of-a-kind just like an original painting. Customers select their preferred sizing, and a print is produced just once, with the image then taken out of circulation.
All canvases include an easy to install mounting kit.
We recommend using a small hammer to drive the nail, a Philips-head screwdriver to secure the mounting bracket to the frame, and a ruler or level to ensure proper placement on your wall.
Images are printed at 300 dots per inch (DPI) from a source file that is at least 8K Ultra HD quality, equivalent to a 64 megapixel image from a digital camera.
Each AI artist is influenced by several layers of 'random seeding' that ensures a nearly infinite set of generated artwork outputs. There can be similarities in style and content elements - but no two are identical. After production, each piece is also reviewed by a human being to ensure that the works have the variety and character worthy of an Artaygo product.
Once sold, we destroy the high resolution digital copies within 30 days (after the return period has expired), and never produce the content again.