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Frequently Asked Questions

AI Artwork

Both!

Each piece of art at Artaygo is entirely original and one-of-a-kind, just like an original painting. This is done by an artificially intelligent computer system which digitally "imagines" each image from scratch.

When ordering, you have the ability to select between a few different size options for that image, but each image is only produced once. After ordering, that image is permanently taken out of circulation.

Each AI artist is influenced by several layers of 'random seeding' that ensures a nearly infinite set of generated artwork outputs. There can be similarities in style and content elements - but no two are identical. After production, each piece is also reviewed by a human being to ensure that the works have the variety and character worthy of an Artaygo product.

Once sold, we destroy the high resolution digital copies within 30 days (after the return period has expired), and never produce the content again.

Images are printed at 300 dots per inch (DPI) from a source file that is at least 8K Ultra HD quality, equivalent to a 64 megapixel image from a digital camera. The original digital files are typically 90-100 MB in size.

If you love a particular piece of art, but would like to have it produced a different size than the options currently available, just reach out to us! We can usually accommodate most canvas sizes between 10" to 40", and a few options larger than that.

Shipping

Shipping is included free of charge for every order at Artaygo.

Shipping artwork is typically a significant portion of the full cost of artwork, so when comparing to other art sites - be sure to compare apples to apples!

We ship everywhere in the world. If exceptions arise, in particular during COVID-19, we'll reach out and co-ordinate a solution with you, either by refunding your order or making alternate arrangements.

An order will typically be delivered within 5-10 business days, especially in North America and Europe. However, there is the potential for orders to take a bit longer if shipping congestion or other issues arise. We recommend allowing for an additional 5 business days if your delivery date is time-sensitive, just in case.

Alternately, reach out to Artaygo service for additional expedited shipping options.

Production

We use 400 gsm stretched canvas along with a 12-color giclée color process. More details can be found here.

All canvases include an easy to install mounting kit.

We recommend using a small hammer to drive the nail, a Philips-head screwdriver to secure the mounting bracket to the frame, and a ruler or level to ensure proper placement on your wall.

Our frames are sustainably sourced solid wood frames - never cheap particle board or plastic.

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